Claims folder on desk surrounded by colored pencils, paperclips, stamp and graph paper

CLAIMS COMMUNICATION It is a subject that many managers have no experience with, and others have way too much – claims. What do you do when something terrible happens? What… Read More


Image of a pink piggy bank with a brown belt tightened around its waist

Keeping Costs Down Brandon F. had a great question after last month’s Coverage Corner: “While we all know insurance companies increase their rates when Associations make claims or multiple claims… Read More


Happy New Year 2017

Last year at this time, we talked about New Year’s Resolutions for your communities. So how did that go? What? You don’t remember what the resolutions were? Here’s a refresher:… Read More


image of blueprints, helmet and screwdrivers

This month’s Coverage Corner comes to us from Tracie at Associa Northern California: “A company re-roofed two buildings at an association and has since gone out of business. It was… Read More